Services

Practical help, scoped to the problem you actually have.

Eight services, each with a clear outcome. Most clients start with one, and we only suggest the next when it’s genuinely useful.

AI Readiness & Workflow Review

We review your current tools, repetitive work, security gaps and realistic AI opportunities. You get a prioritized action plan and clear implementation recommendations.

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Good fit if

You know AI could help but don’t know where to start
Staff are already using free AI tools without guidance
You want an outside view before spending on new software

What’s included

Conversation with owners and the people doing the work
Review of current tools, accounts and how information moves
Security and data-handling check for AI use
Shortlist of realistic opportunities, with trade-offs explained
Prioritized action plan with implementation options

What you get

A plain-language plan you can act on, with us or on your own.

Admin Automation Sprint

Automate intake, document collection, status updates, structured summaries, internal handoffs, reminders and follow-up. People still approve anything that needs professional judgment.

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Good fit if

The same details get retyped into several places
Staff spend hours chasing documents or sending status updates
Handoffs between people or departments get dropped

What’s included

Map one or two workflows end to end
Automated intake forms and document requests
Status updates, reminders and follow-up messages
AI-assisted summaries with a human approval step
Testing with real cases, then a short training session

What you get

Fewer manual steps on the work you repeat every week, with review points where they matter.

Response & Booking System

Capture inquiries, appointment and quote requests in one place, send confirmations, route them to staff for review and follow up, so fewer opportunities slip away.

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Good fit if

Calls go to voicemail while you’re with a customer
Website inquiries sit unanswered
Customers want to request a time without phoning

What’s included

Request forms for appointments, quotes or service
Instant acknowledgement to the customer
Staff notification and a simple review queue
Confirmation, reminder and follow-up messages
Optional missed-call text-back where your phone system supports it

What you get

A clear, quick way for customers to reach you, and for your team to respond.

Many of our systems collect requests that stay pending until staff confirm them. Whether anything is booked automatically, or payment is taken, is your choice.

Secure AI Workspaces

Business-grade Claude, Microsoft Copilot or other approved AI, set up with access controls, approved folders, prompt libraries, source-citation rules, training and human review. Especially suited to legal and professional firms.

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Good fit if

Your team handles confidential client information
You want AI help with drafting, summaries or research, under rules
You need to know who can see what

What’s included

Selection of a business-grade AI plan that fits your requirements
Accounts, roles and access controls
Approved folders and projects for each team
Prompt library for common tasks
Source-citation and human-review procedures
Staff training and a written usage guide

What you get

A controlled, privacy-conscious AI workspace your team actually uses.

We design the setup around your requirements and document it. Whether it meets your professional, regulatory or legal obligations is subject to your own professional and legal approval.

New Business Technology Setup

Starting a business or opening a new location? We set up the technology from day one: domain, email, Microsoft 365 or Google Workspace, website, devices, security and backups. You open on a foundation that won’t need redoing.

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Good fit if

You’re launching a new business or opening a new location
You don’t want to piece together accounts and tools yourself
You want it done properly from the start, not fixed later

What’s included

Domain registration and business email
Microsoft 365 or Google Workspace setup
Website or landing page with contact or booking forms
Laptops, phones, Wi-Fi and printers
MFA, password management and backups from day one
Handover, documentation and a staff walkthrough

What you get

A business that’s ready to operate on day one, set up securely and documented.

Microsoft 365, Google Workspace & IT Support

Accounts, MFA, email and identity, shared files, delegated access, secure sharing, troubleshooting and ongoing support after setup.

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Good fit if

You’re setting up a new office or moving platforms
Logins, shared mailboxes and file access are a mess
You need someone to call when something stops working

What’s included

Microsoft 365 or Google Workspace setup and migration
Email, domains, shared mailboxes and calendars
MFA, password management and account recovery
Shared drives, permissions and secure external sharing
Device and printer setup for new offices
Ongoing troubleshooting and support

What you get

Accounts and tools that are organized, secure and easy for staff to use.

Cybersecurity, Backups & Recovery

Security reviews, account hardening, MFA, access control, backup planning, recovery testing and technical incident containment.

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Good fit if

You’re not sure what’s backed up, or whether it would restore
An account was compromised and you need it cleaned up
Your insurer or a client is asking security questions

What’s included

Security review of accounts, devices and access
Account hardening and MFA rollout
Backup plan for email, files and key systems
Restore testing, so you know backups work
Technical containment and clean-up after an incident

What you get

Fewer weak points, backups you’ve tested and a plan for when something goes wrong.

We provide technical containment and recovery. We don’t provide formal digital forensics or legal advice, and we’ll coordinate with specialists when they’re needed. No setup can guarantee an incident won’t happen.

Custom Business Systems

Client portals, intake forms, internal dashboards, workflow tools, Shopify storefronts and landing pages that remove a specific point of friction.

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Good fit if

Off-the-shelf software almost fits, but not quite
Clients send documents by email and things get lost
You want to sell online without a complicated build

What’s included

Client portals for documents, status and messages
Intake and application forms
Internal dashboards and simple workflow tools
Shopify and e-commerce storefronts
Focused landing pages for a service or campaign

What you get

A focused system built for how your business works. Documented and supported.

Not sure which one fits?

Start with a conversation. We’ll point you to the smallest useful step, even if that’s a review rather than a build.

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